We accept Paytm, UPI (Google Pay, PhonePe, BHIM etc.), Net Banking, VISA, MasterCard, Maestro and American Express cards issued by banks in India and abroad.
I did not receive an order confirmation
If you haven’t received the order confirmation in your inbox, you might want to check your spam or trash folder. If you still don’t find the email, do not hesitate to write to us at email@example.com
How do I cancel or modify my order?
Drop us an email on firstname.lastname@example.org mentioning your order number and we will be happy to help. Please note that requests for changes or cancellations must be made before the order is dispatched. Once the order is dispatched, we will not be able to modify or cancel your order.
When will I receive my refund?
Refunds are typically processed within 7 days from the date of cancellation. If you do not receive your refund within 7 working days, please chat with us or email us at email@example.com.
I received a wrong item
Please email us an image of the product received along with your order number on firstname.lastname@example.org, We will be happy to send you a replacement.
Did we miss an item in your order? Please email us on email@example.com along with your order number. We will be happy to resolve this for you.
Can I return the product received?
Unfortunately, we do not accept returns on food and beverage products. If you receive a broken or damaged product, please email us on firstname.lastname@example.org and we will be happy to send you a replacement.
I received a broken or damaged product
Please email us an image of the broken/damaged product along with your order number on email@example.com within 48 hours of delivery. We will be happy to send you a replacement.
How do I track my order?
Orders are typically dispatched within 1-2 working days. Once dispatched, you can track your order on our website. Please chat with us or email us at firstname.lastname@example.org if you are unable to track your order.
How long does delivery take?
Depending on your location orders are typically delivered in 4-6 working days.
I want to change my address/phone number?
Please email us on email@example.com with your order number and updated address before your order is dispatched. We will do our best to help!
Do you offer free shipping?
We offer free shipping on all orders
Do you ship outside India?
We do not have International Shipping presently, we hope to enable it soon.
On all international orders of INR 9,999/- and above, and on all domestic orders of INR 499/- and above.
Our products are 100% natural and inspired by Ayurveda recipes by the ministry of AYUSH. We conform to the highest quality control standards.
Orders are secured in our sturdy, 100% PCW packaging, which is fully recyclable biodegradable, and compostable
Zita Ayurveda is a minimalist skin & hair care brand known for its unique formulations, all of which are cruelty-free and made with vegan ingredients.
We use grade 1 raw materials in our manufacturing processes which yields high standard ayurvedic skin care and hair care products
Reinventing the Ayurvedic standard for beauty by ensuring quality & purity across all pillars.